YupMD Customer Support

If your package is marked delivered but not received, or arrives damaged:

- Take a photo (if applicable)
- Contact support within 48 hours

We’ll coordinate with the pharmacy on next steps.

If you have any additional questions, please don't hesitate to let us know! Our care team is here for you.

Current and former patients: Log into your account and send us a message through the secure <a href="https://yupmd.com/dashboard/home" rel="nofollow noopener noreferrer" target="_blank">patient dashboard</a>.

Not subscribed to a YupMD plan but have a question: Click the chat bubble on the bottom right of our <a href="https://yupmd.com/" rel="nofollow noopener noreferrer" target="_blank">page</a>, and submit a question

What if my package is lost or damaged?

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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