Account & Billing
Manage your YupMD account. Cancel, pause, or reactivate your subscription. Update your payment method, shipping address, email, or password. View your order history and billing details.
By Max1 author22 articles
What should I do if I forgot my password?
Where can I find your Privacy Policy?
Can I use my own pharmacy?
Why can't I use my own pharmacy?
How do I contact customer support?
What does my charge include?
What is your refund policy?
How do I pause or skip my subscription?
How do I cancel my subscription?
How do I reactivate my subscription?
How do I change my subscription frequency?
How do I add or remove items from my subscription?
When will I be charged next / when is my next order date?
How do I update my payment method?
What payment methods do you accept?
What happens if my payment is declined?
How do I log into my account?
How do I reset my password?
How do I update my contact information?
How do I view my prescription or treatment plan?
How do I view my order history?
How does YupMD protect my health information?